To return an item, a Return Authorization (RA) must be
obtained. The original invoice/order number is required. RAs are valid for 30
days from date of issue by Automated Outlet. An RA may be obtained by phone or by email.
Refund may be issued for new, unopened product returned
within 30 days of purchase. New, unused product returned within 90 days of
purchase date may receive store credit for the original purchase price or
is less. Price protection honored up to 7 days after purchase date. All returned product must be in original product packaging. Both
product and product packaging must be in new, resalable condition, and
components, manuals, cables, documentation must be returned with the product in
order for Automated Outlet to process your RA . Restocking fees may be
assessed. Used product, software, and/or licences are not subject for return.
Defective product may be repaired or replaced consistent
with manufacturer’s warranty, after inspection and test. Where the manufacturer
determines no fault found, the product will be returned. Inspection costs may
Please contact customer service for more information on
returning an item. Thank you.